Josemiguel Ynz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Im positive hear only good revenue

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Xcoins - Im positive hear only good revenue
Im not able to verify my iD Im drying Ed for a hour I have someone elses Id and not mine I appreciate your help to help me with my problems thank you
View full review

Preferred solution: Get help with my problem attaching my ID to appreciation

Brian M Pof

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Is having trouble using my debit card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Every time I try to purchase Bitcoins it will not accept my Visa? Debit card so can you please help me with this problem
View full review
Scott L Hjp

It’s a scam.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Im trying to buy BTC. Its asking for my BTC number. I was never given a BTC number, when I registered. I tried calling customer service, the number is not in service.
View full review

Preferred solution: I want to talk to customer service.

User's recommendation: Move on….don’t waste your time.

Resolved
MICHAEL M Gnb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hot Springs Village, Arkansas

Resolved: Verification for withdrawal

Updated by user Mar 23, 2022

Company fixed the issue and I have been provided with apology.

Original review Mar 23, 2022
Have to be verified to use my wallet to purchase now asking to be verified to withdrawal and was fixed so thumbs up!
View full review
Loss:
$388

Preferred solution: I want to transfer my Bitcoin out of xcoins

User's recommendation: Don’t waste your time thieves

Anonymous
map-marker Hot Springs Village, Arkansas

Thieves

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I know my password and they seem to tell me its always incorrect and their 12 word phrase if you dont have it which its been almost 5 years later youre screwed!
View full review

Preferred solution: Don’t bother

User's recommendation: Make sure you keep that 12 word password

Richard M Qwp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Money transfer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Xcoins - Money transfer
Updated by user Aug 07, 2021

Not refunded and I'm not satisfied with this company's business conduct

Original review Aug 07, 2021
On the 30/06/2021 I made a transfer for £350 from my barclays account under the reference NUMBER XEKQJBR537YFT THROUGH XCOINS TO MY PARTNER EVA BROWN it arrived at XCOINS under the reference number XEKQHNIOSTRK yet XCOINS told my partner that they did not receive it or they couldn't find it my question is how did the transaction leave barclays under one reference number (XEKQJBR537YFT) and arrive at XCOINS under another reference number (xekqhniostrk )
View full review
Loss:
$486
Pros:
  • Money transfer
Cons:
  • Customer service
  • Poor problem resolving

Preferred solution: Full refund

Anonymous
map-marker Florissant, Missouri

Talk to someone concerning my upload documents.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Customer service help me read the email correctly. That enabled me to complete the necessary request.
View full review

User's recommendation: Read the email correctly to save time & effort.

James H Fdx

Can not log into Xcoin app

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
We sent a request to purchase from my checking account and now I can not sign into the account to see if the transaction was completed
View full review
Loss:
$135

Preferred solution: Let the company propose a solution

Franc v

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Kicked off platform

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I attempted to purchase more bitcoin after being a member for over two years, and they kicked me out and closed my account just because "third partys " flagged me, i lost money and screw xcoins
View full review

Preferred solution: Let the company propose a solution

User's recommendation: skip

1 comment
Guest

If what they did caused a loss, get an attorney

Tiffany E Fbo

Issue with signing documents

Ive signed the confirmation documentation 7 or 8 times and they keep sending me an email saying that the doc was sent back unsigned. Im trying to get this transaction completed is it anyway some one can give me some assistance.
View full review

Preferred solution: Deliver product or service ordered

Heather K Cws

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraid

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Xcoins - Fraid
Updated by user Mar 24, 2020

it was not resolved that's the problem

Original review Mar 24, 2020
Someone stole my funds ticket number 18-0830-**** I keep emailing and kept being told that it was still being investigated to only look and see I have been lied to the ticket says it has been resolved no it hasn't I have not been refunding for the money that was stole from my account
View full review
Loss:
$100
Cons:
  • Ignorance
  • Poor problem resolving
  • Customer service

Preferred solution: Full refund

User's recommendation: Don't use XCoins

Lynnette G Spf

Verification

Verification documents submitted multiple times still not approved
View full review
Pros:
  • Paypal purchase
Cons:
  • Verification process

Preferred solution: Get verified

Anonymous
map-marker San Francisco, California

Purshase

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Didn't work purchase declined make me upset and I don't know why
View full review
Pachia Jef

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not use xcoins.io unless you want to lose your money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Do not use xcoins.io unless you want to lose your money Because I needed a paypal balance, I lent my bitcoin through xcoins.io in exchange for a paypal balance, but unfortunately, my paypal account has been frozen Someone took away my bitcoin, turned to talk with paypal I violated paypal rules, this is a very trash thing, but I know there are many trash on the Internet, I am the most angry is not money, if even a platform Sucks, then, what's the difference with the scam? I contacted xcoins.io after the incident, did they me to contact paypal paypal has frozen my account, will refund my money? Then, great xcoins.io no longer respond to my mail, a website that looks very secure when you encounter problems when you come across junk, the website says, oh, the website is only responsible for making money, not responsible for security? Well, xcoins.io has no difference with the scam, he does not guarantee the use of security, you do not protect the money invested, or even do not protect your account Take the time to tell you that paypal does not have any cooperation or authorization with https://xcoins.io. So in the name of paypal, if the account is subject to freezing, if you want to invest If you think it will not happen to you, you want to use your account and money adventure? I want God to be with you
View full review
Loss:
$700
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
xCoins

Hi Richandsatisying,I am sorry to hear that your account was limited by PayPal but it is impossible to loose money lending on xCoins. We have a 50% profit margin guarantee which guarantees your profit against fraudulent charge backs. Please open a ticket on the xCoins help desk and I would be more than happy to assist you.

Raeanna Ouv

Bought Bitcoin With Card. Charged And Never Received

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bought Bitcoin two days ago with my card on file. Other than the first time, I've always received bitcoin immediately after purchase. This time I was charged on my credit card and received a payment receipt through their 3rd party processor PSVsupport.com via e-mail, but never received the bitcoin. I waited minutes, hours and then opened a support ticket. No Bitcoin. It has been days, I've called xcoins to no avail, so I called PSV who confirmed the payment was processed and charged by xcoins. I informed xcoins of this in the ticket and attached the e-mail receipt from PSV confirming payment and they have done nothing to give me my bitcoin. I'm still out the money and no bitcoin returned despite myself AND PSV contacting them. Disappointing. Expect more.
View full review
4 comments
Guest

Ok, I should sit down and talk to you. I’m all for it.

I joined USI about 3 weeks before the shut down. Bah!! I’m so bummed. I only invested 4 packages because I wanted to see how it would go…I know a lot of people were doing really well with them so i was excited!

My girlfriend bought a gold package of tokens too when they offered their new years bonus. I hope everything goes as planned and she will be able to keep her tokens or else at least get a refund. Geez, I wasn’t even in long enough to have at least one rebuy. What other companies are you investing in?

I bought one share in Power Mining Pool, just too play around, not sure how legit they are but what the heck, it was only about 70 bucks. I also bought my bitcoin from bitcoin by credit, I think they charged me $16 for $120 worth of bitcoin. Not good, but not horrible.

I heard some other places fees were way worse. Regards Alisha Ross

Guest

Do you know of anything that can monitor multiple core wallets such as Bitcoin or Litecoin and provide a summary without allowing actual access to the wallet? I would like to find something where I can see what I have while away from my wallets which are on my home PC.

xCoins

Hi David,I am sorry to hear that your transaction was declined and you did not receive a refund. Please open a new ticket on the help desk and I would be happy to help you. It seems as though you may have submitted a ticket while we were in between support staff.

Guest

Still No Bitcoin, refunded payment or response from xcoins.

View more comments (3)
Linc Cup

Xcoins stole my money I have proof

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Xcoins stole my money I have proof
Xcoins stole my money I have proof  - Image 2
Xcoins stole my money I have proof  - Image 3
I been with xcoins a while and have over $25,000 in transactions . But recently I was in my Paypal account reviewing some charges and I found two of them that I wasn't sure about so I filed for payment reversal , well immediately after filing it I got a notification from xcoins.io that I had a payment reversal notice that I needed to fix and they provided proof of my item. Well I also logged into my xcoins account and saw that it was -$232 from the two payment reversal charges , but that same day I had a larger deposit to my xcoins account for $13,860 which the $232 was taken from as soon as it deposited. Well I also logged back on to Paypal and closed the payment reversal I had opened which should have fixed my xcoins negative balance which was deducted from my deposit but it didn't and it has been two weeks and xcoins will not adjust it or even respond to my tickets I have open. Help me get my money back please
View full review
Reason of review:
Problems with payment
1 comment
xCoins

Hi Curtis,I am sorry to hear that your account did not reflect closed disputes in PayPal. Please open a help desk ticket or email me directly at pmaher@xcoins.io I'd be happy to assist you.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article